Virtual reality, post-pandemic era and strong competition: Zoom is on the Game

Eric Yuan has clung to the discourse that post-covid normality will not be the same as the reality of before. In a previous interview, he said that he considers that the work model will be hybrid and that workers will go to the office a couple of times a week and that there will be "less and less" business attend. But if we return to a world without a pandemic, will people still want to stay at home in front of a screen to meet with partners, clients and friends?

Zoom Meeting


To try to convince himself more, the Zoom leader also assures that online meeting will evolve with artificial intelligence and virtual reality. He says that there will be technologies that allow you to smell coffee in a meeting or that people can shake hands feeling as if it were almost real. What is not clear is whether in practice all this can be well enough to return to the boom of parties and video-call meetings.

Do not forget that in the times when no one could leave their homes in spring, many professionals said they felt exhausted and the expression "Zoom fatigue" was popularly adopted, which even the leader of the brand claimed to have suffered in his interview on the Web Summit.

As published by National Geographic, humans communicate even if they don't say anything. There are many gestures that accompany communication. With video calls this is not so easy: If you only see the face and shoulders of a person, the possibility of seeing hand gestures or other body language is eliminated. If the video quality is poor, communication becomes tougher. This requires the interlocutors to pay even more attention in video, conference or virtual encounter.

In addition, the vein of this company has led other brands with video calling and video conferencing tools to improve their services and functions, so the competition has stiffened. For example, at the end of November, Major competitor Microsoft Teams announced free 24-hour video calls with up to 300 attendees or its integration with Asana 

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